Community Guidelines

(PURE 1 is fiscally sponsored by Independent Arts & Media (IAM), a 501(c)(3) nonprofit organization.) wants your voice to be heard! Our community driven platform was designed to provide a safe space where every stakeholder’s voice could be heard, providing various features for engaging other users, sharing key criminal justice system change resources, and providing feedback about the programs and services organizations provide to the reentry and homeless communities- positive or negative. These Community Guidelines will help you use features, including Service Provider Customer Reviews, Community Member Discussion Board replies, National News Article comments, and Metro Area Blog posts and comments.

Note: These Guidelines apply to all individual and organizational community members in order to provide a safe space promoting mutual respect, positive systems change, opportunities for individual improvement and engagement by all stakeholders.

We take the integrity of the Community seriously. Any attempt to manipulate Community content or features, including by contributing false, misleading, or fraudulent content, is strictly prohibited. If you violate our Guidelines, we may remove content and restrict or terminate your ability to use our platform. If we determine that an account has been used to engage in any form of misconduct, we reserve the right to terminate your account and you agree to forfeit any payments made for membership access. Misconduct may also violate state and federal laws, including the Federal Trade Commission Act, and can lead to legal action and civil and criminal penalties.

We encourage anyone who suspects violations of our Terms of Use in any way to Report Abuse immediately. We will investigate concerns thoroughly and take any appropriate actions.

By accessing or using our Community Member Platform, you agree to our Terms of Use, our Community Terms of Use and agree to abide by these Guidelines as modified from time to time. These Guidelines apply to any content (including text, images, video, and links) you submit to and actions you take when using Community features. These Guidelines also apply to your interactions with other members of the Community.

Prohibited Content

Users must comply with all applicable laws, PURE 1’s Terms of Use, Community Terms of Use, and all posted site rules.

Here is a partial list of services and content prohibited on

  • Advertising postings where the primary purpose is to drive traffic to a website which does not align with PURE 1’s purpose of promoting free, low cost, or subsidized opportunities to help improve the lives of system-impacted, reentry and homeless individuals.
  • False, misleading, deceptive, or fraudulent content; bait and switch.
  • Spam; miscategorized, overposted, cross-posted, or nonlocal content posted in Metro Area sections.
  • Postings or email offering, promoting, or linking to unsolicited products or services.
  • Affiliate marketing; network, or multi-level marketing; pyramid schemes.
  • Any good, service, or content that violates the law or legal rights of others.
  • Any form of exploitation or endangerment of minors; elders; marginalized communities or any persons.
  • Offensive, obscene, defamatory, threatening, or malicious postings.
  • Anyone’s personal, identifying, confidential or proprietary information.
  • Please do not use for these or any other illegal purposes, and notify PURE 1 of anyone you see doing so by clicking on our Report Abuse link, or emailing us at

Thanks for helping keep safe and useful for everyone.


To contribute to Free Community Member features (for example, Service Provider Reviews, Individual Impact Surveys, and Discussion Board replies) you must be a Justice Involved: Individual Subscriber. To contribute to Supporting Community Member features (for example, to post National News and Metro Area Blog Comments), you must be a Community Builder or Registered Organization, using a valid credit or debit card to register within the past 12 months. You do not need to meet this requirement to view service provider listings or read content posted by other contributors.

Be Helpful and Relevant

The Community is intended to provide helpful and relevant content to all systems-impacted stakeholders. Content you submit should be relevant, timely, credible and have source information provided when applicable. When providing reviews and completing surveys/opinion polls, please provide your own honest opinions and experience.

  • For Community features focused on a specific topic, you should only submit content related to that topic.
  • Service Provider Reviews should be about the products, programs or services you personally received from that provider. Feedback from the provider can be shared directly on the Service Provider’s

Listing page in our Service Locator Portal.

Respect Others

PURE 1 values diverse opinions, from every stakeholder, so you may disagree with some content that you come across. Keep in mind that something that you disagree with may not violate our Guidelines. In order to maintain a welcoming environment for all users, your participation in the Community must always be respectful of others. In particular:

  • Don’t post content that is libelous, harassing, defamatory, threatening, or inflammatory. For example, don’t use obscenities or profanity, and don’t express any type of hatred or intolerance for people of any race, ethnicity, nationality, gender or gender identity, religion, sexual orientation, age, or disability. This also includes promoting any organizations with such views.
  • Don’t engage in name-calling or attacking people due to disagreeing with their views or opinions.
  • Don’t post content that is obscene, pornographic, or lewd, or that contains any type of nudity or sexually explicit images.
  • Don’t impersonate other people or organizations or pretend to be someone or something you’re not.
  • Don’t create multiple accounts or collude with others in order to defame or discredit a service provider. Only post reviews on service providers that you’ve personally received services from, concisely articulating why you’ve rated them positively or negatively.
  • Don’t abuse survey polls by creating multiple accounts to take the same survey multiple times.
  • Don’t repeatedly send messages or requests to other people.
  • Don’t post content that invades others’ privacy. For example, don’t post other people’s phone numbers, email addresses, mailing addresses, or other personal information, and don’t post links to phishing or other malware sites.
  • Don’t attempt to drown out other people’s opinions or views. This includes by creating multiple accounts or coordinating with others.

You may question the beliefs and views of others so long as it is relevant and done in a respectful and non-threatening manner.

Promotions and Commercial Solicitations

PURE 1’s Service Locator Portal was specifically designed to allow community-based organizations, agencies, and working groups the ability to promote and advertise the programs, services, and activities they provide to reentry, system-impacted, and homeless individuals. PURE 1’s Blogs and Discussion Boards also permit limited promotional activities. Community Members may post the following types of advertising and promotional content:

  • Service Locator: Ratings and Reviews of services received
  • Metro Areas: Training & Employment Opportunities
  • Metro Areas: Housing Rental Opportunities
  • Metro Areas: Upcoming Events
  • National News: Success Stories
  • Event Calendar: National Community Building Activities, Restorative Justice Workshops, and Systems Change Events
  • Discussion Board: National/State Working Groups, Councils and Coalitions
  • Discussion Board: National/State Public Education Campaigns

In order to preserve the integrity of Community Content and avoid duplicative materials we ask:

  • That you always read through previous Post Replies and Comments to ensure that you are not posting duplicative information.
  • If you are employed by a service provider who has Claimed their Organization’s Listing, that you designate one person to post all content from that organization.
  • If you are employed by a service provider who has not Claimed their Organization’s Listing, please speak with your organization’s leadership to have them Claim their listing and identify who the person responsible for posting content will be.
  • If you are a Community Builder who is employed by a service provider, yet acting on this platform in your own capacity (not as a representative of your organization):
    – You may post information regarding opportunities you’re aware of through your employer. Yet, please do not post your organization’s flyers or content they created without first receiving their consent.

In order to preserve the integrity of Community content, content and activities consisting of other types of advertising, promotion, or solicitation (whether direct or indirect) is not allowed, including:

  • Creating, modifying, or posting content regarding your, your relative’s, your employer’s, or an associate’s products or services.
  • Creating, modifying, or posting content regarding other service providers’ products or services.
  • Creating, modifying, or posting content in exchange for compensation of any kind or on behalf of anyone else.
  • Offering compensation or requesting compensation in exchange for creating, modifying, or posting content.
  • Posting advertisements or solicitations, including URLs with referrer tags or affiliate codes (except as noted above).
  • Infringing Content

Don’t post content or interact with other members of the Community in a way that infringes the intellectual property or other proprietary rights of others. Only post your own content or content that you have permission to use.

Illegal Activity

Don’t post content that encourages or supports behavior that is illegal, including violence, fraud, illegal drug use, underage drinking, or child or animal abuse.

Additional Guidelines for Customer Reviews

The following guidelines apply to Service Provider Customer Reviews in addition to the other guidelines given above:

  • If your review is removed or rejected because it does not comply with our guidelines concerning promotional content, you may not resubmit a review on the same product, even if the resubmitted review includes different content.
  • PURE 1 may restrict the ability to submit a review when we detect unusual reviewing behavior, or conclude that our Terms of Use, Community Terms of Use, or other policies or guidelines have been violated.

Reporting Abuse

For some types of content, including Customer Reviews, you can report possible violations of these Guidelines by clicking the “Report abuse” link near the content and entering the reason you believe it violates these Guidelines. If no “Report abuse” link is available, you may email, specifying the location of the content and the reason you believe it violates these Guidelines. If you receive an offer for compensation of any kind (including free or discounted products, refunds, or reimbursements) in exchange for creating, modifying, or posting content in violation of these Guidelines, forward the offer to